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Bills & Payments:

View Postpaid Monthly Bill
Subscriber who were registered for WebBill Account before 21st of December are requested to Re-Register Again.
New User
  1. You must register first to see your postpaid bill from the website.
  2. Click on New User Link on http://bill.utlnepal.com/webenq
  3. Enter your phone number along with the area code in the Phone Number field.
  4. i. For e.g. 012000000/9721300000 for Kathmandu Fixed Phone/ Mobile Number respectively.
    ii. 051200000/9725130000 for Birgunj Fixed Phone/ Mobile Number respectively.
  5. Enter citizenship number as it appears in your citizenship card in Citizenship ID field
  6. i. If you are a foreign citizen, then enter your passport number or your country’s identity card number. (Enter the number of identity card which you have submitted while taking phone along with the application).
  7. Enter your  valid e-mail address in the Email ID field.
  8. Enter password in Password field. This password will be used for viewing  bill after registration.
  9. Confirm your Password
  10. Enter Password Question
  11. Enter Password Answer.
  12. If you forgot your password later, this will be required for creating a new password.
  13. Click on Register
  14. Wait until you get a confirmation email(in the email address provided while registration) and sms (in your phone) about activation of your billing web enquiry account. If may take few minutes.
Bill Enquiry
  1. Enter your username (phone number you have provided during registraion) and password to view your bill statement for different months.
  2. Click Submit.
  3. Click on link My Bill
  4. You will get a list of bill number for different months..
  5. Click on link View Detail to see the detail of bill for particular month.
  6. You must install Adode Acrobat Reader to view your detail bill. If you don’t have acrobat reader installed in your computer, click here to goto adobe site for installation. http://get.adobe.com/reader
Forgot Password

If you forgot your login password, then go through the following procedure to recover it.

  1. Click on Forgot Password
  2. Enter your phone number in a Phone Number Field
  3. Click Submit
  4. Enter the answer of your Passowrd Question
  5. Click on Submit
  6. Your will get the SMS with a New Password in your phone.
  7. You can now Login with your Username and New Password
If you are having a problem during any of the above process, Please call 01-2222222 for help.


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